The practice dispenses most medication from both sites (Not controlled drugs).
For URGENT medication we hope you will be able to leave the surgery with any medicines required on the day as you leave the Surgery.
Repeat medicines can also be collected from the surgery. We hold a smaller stock than some big high street retailers.
TWO working days notice is required to process repeat requests. Please try to collect medicines after 1030 in the morning. They can be collected at any time when the surgery is open but 0800-1030 is the busiest time for the receptionists when they are dealing with phone calls.
Please be aware with ANY new medication recommended by a specialist (NHS or Private) or other healthcare worker outside the practice, it will be necessary to see your GP to discuss the medication before we can dispense it. There may be a delay before you have a consultation and if your specialist indicates it is urgent to start new medication, they should provide you with a prescription which may be dispensed by the hospital pharmacy or a retail chemist. We cannot dispense these prescriptions for you.
If you require medication urgently when the surgery is closed you can call the out of hours service on 111 who will try to help if they can.
To request a repeat prescription you may:
- Order online via SystmOnline (click on the link at the top of this page)
In order to use this service you must obtain the necessary security access codes. Read more on this service
Please ring the surgery if you need help with this section.
- Hand in your repeat prescription slip to either surgery, or post it to Sixpenny Handley.
- You may also phone 01725 552589 between 1 -2pm Mon-Fri excl BHs, or fax your request to 01725 552029. (Please note time change)
Prescriptions requested after 3pm will be included with the following working days requests.
All repeat prescriptions are dispensed at Sixpenny Handley but may be collected from your preferred surgery. Normal prescription charges and exemptions apply. Usually a month’s supply will be dispensed and you will be advised how often it can be repeated before it needs to be re-authorised by the doctor. The date shown on the right hand side of the prescription tells you when you next review is due
If you are taking repeat medication, you must see a doctor at regular intervals to check the medication is having the desired effect and that no changes need to be made. Under each medication there is a date shown to tell you when a review is due so that you have time to arrange an appointment with a doctor. After this date you must see a doctor before any more medication can be issued. We hope you will agree that this is a robust system which puts your safety first.