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We have a Patient Reference Group to help us plan future changes to the Practice. Following discussions with the group and a survey of patients coming into the surgery we have produced the following plan of action for addressing matters of mutual concern.
| 1) Publicise use of secure website for re-ordering |
Slip in all repeat meds bags.
This will be delayed until after we have moved to a new clinical system in May to limit possible confusion. |
2) Waiting Room
Television – Stays but need to look into using for advertising Practice Issues
Music – Stays but light classical and no singing
Reading Material – Thank donors and keep up to date |
Develop regular update process
Expand collection of suitable music
Appoint appropriate person to prune |
3) Communication
- Focus efforts on Newsletters and Village publications while maintaining website and posters
- Look into links to our website on local village websites
- Look into possibility of emailing Newsletters
- Look into getting information out to Woodcutts (and other smaller communities) |
Open dialogue with local webmasters
Advertise and set up e-group
Invoke help of PRG in getting ideas about how best to do this |
If you are interested in joining the group please email us on
Sixpenny.ppg@nhs.net stating your name and first line of address.
We will not respond to any medical questions via this email.
We will store your email address in an email group but it will not be shared with anyone outside the surgery, not even with other members of the group unless you specifically ask.
The information with which you supply us will be used lawfully, in accordance with the Data Protection Act 1998.
The Data Protection Act 1998 gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly.
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