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AUGUST 2008

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If you are unwell after 6.30pm in the week or any time at weekends phone
0845 600 1013 and you will get through to the Urgent Care Service (UCS).

Your call will be answered by a trained member of staff at the St Leonard's Triage Centre. Certain personal information, such as your name, phone number, address and date of birth, will be required. They will then pass your details straight to a doctor who will ring you back to obtain more information about your problem, and, with you, decide the best option for you.

Depending on the seriousness of your condition this might be:

  • Advice over the phone
     
  • A visit to the local treatment centre at St Leonard’s, Shaftesbury or Blandford Hospitals
     
  • A home visit by a nurse, doctor, Emergency Care Practitioner (ECP) or paramedic.

The UCS has a switchboard to receive out-of-hours calls. A Health Care Professional is available at all times to offer advice and, where necessary, to visit patients at home. Please be patient if the phone lines are busy, and if it is an emergency and the phone is not answered promptly, please dial 999.

NHS Direct Online NHS Direct also provides medical advice 24 hours a day on
0845 4647
or visit
NHS Direct Online
   

pdf logo

Dorset Emergency Care Service
(A guide to getting emergency medical treatment when your GP surgery is closed.)
   
   




 

 

 
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